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Join Mable for FREE to view support workers profiles

  • Peace of mind

    Each independent support worker has been verified with both police checks and references.

  • Better value support

    Because we’re online, our costs are lower. We pass the savings onto you!

  • Freedom of choice

    Enjoy the freedom and flexibility that comes with having a direct relationship with your support team.

  • Help Centre
  • Aged Care
  • What can I do if my aged care package provider won’t let me use care wor...

What can I do if my aged care package provider won’t let me use care workers through Mable?

As of 27 February 2017, your Home Care Package is portable. This means you have the freedom to choose which provider holds your funds.
If you aren’t happy with the services from your current provider, or they won’t allow you to hire workers directly through Mable, you can contact us about changing providers.
Mable is not an approved provider, but we are working with a range of existing providers to make sure that our users are able to move to a provider that gives them a better deal. This means having reasonable administration and case management fees, and allowing clients to choose their own care workers through Mable.
Please get in touch on 1300 73 65 73 to discuss your options.

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