Become an Independent Support person on Mable

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Become an Independent Support person on Mable

How it works

We’ve designed Mable to be an easy-to-use online platform. Just a simple 3-step process, and you’re in control all the way.

Complete your profile

Complete your profile

Create a profile that will help clients get to know you better. You’ll include your skills and experience, rates, availability and interests. You’ll need to provide references and we’ll need to do some checks.

Get approved & start working

Get approved & start working

Once you’re approved, people looking for support will contact you directly or you can search for jobs in your area. Together, you can agree the rates, hours and services that work for you both.

Build your business online

Build your business online

Keep track of your clients, timesheets and payments all through the Mable platform, available online and through the mobile app.

You could earn more. Client pays less.

Chart with 3 columns

You agree the rates directly with the clients you choose.

One your rate is agreed, your client pays the agreed rate plus 5%. You receive the agreed rate less 10%

The illustrative example based on an agreed rate of $40. Rates typically range from $30.00 – $48.00 on the platform across independent workers with different experiences, qualifications and services.

*Based on casual worker receiving minimum award rate per hour. The “Online Provider” figure is based on the stated hourly cost to consumers for weekday support published by a third party online provider as at November 2019. The “Disability Providers charging NDIS Price Limit” figure is based on the maximum hourly cost to consumers under the NDIS as at November 2019. The “Traditional Aged Care Providers” figure is based on the average of the hourly prices for “Standard Hours” for Personal Care and Household tasks charged in NSW by three large providers (prices published on the My Aged Care website as at July 2019)

Be your own boss

As an independent support worker, you’re running your own business. Choose the clients you work with, the services you want to provide and the hours you work

Insurance coverage

We’ve got you covered. All support workers are protected by a suite of insurances (public liability, personal accident, and professional indemnity)

Earn more per hour

Traditional providers can often charge up to 40-50% of the hourly service fee. On Mable, independent workers receive the hourly agreed rate, less 10%

What do I need to get started?

What do I need to get started?

What do I need to get started?

Not all services require formal qualifications – just a good heart and empathy for others. Feel free to go ahead and get started, we’re here to help you along the way!

Minimum on boarding requirements:

  • Australian Business Number (ABN)
  • National Police History Check
  • Working with Children Check (if working with children)
  • Two references
  • A great photo
Get Started

The support services you can provide on Mable

Social and domestic

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Social and domestic

Ideal for people new to the industry, this might include companionship, help around the house, support getting out and about and lots of other things! You don’t need specific qualifications.

Social and domestic

Personal Care

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Personal Care

Includes assistance with personal hygiene, manual handling and mobility and assistance with medication.

You’ll need a relevant qualification or minimum two years’ experience in aged care or disability services.

Personal Care

Allied Health

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Allied Health

Open to psychologists, physiotherapists, speech pathologists or occupational therapists who are registered with a professional association.

Allied Health

Support for your business

Client records all in one place

All your client agreements, timesheets, invoices, messages and records all in one place

Invoicing & collection support

We work on your behalf to ensure receiving payment is as seamless as possible. This includes automated invoicing and collection support.

We are here when you need it

Phone and online support with our Australia-based Mable team

Join our network
of local support workers

Engage with Mable's aged & disability community and build a network of local clients in your area. The choice is yours.

Waleska D.

Social Support & Domestic Assistant

For the past two years I have worked with cleaning and house keeping and I love people, I love help..

Shreejana K.

Personal Carer / Social Support & Domestic Assistant

I am a well presented, young and hardworking person who takes pride in my work and always willing to..

1.6km away

Emily M.

Personal Carer / Social Support & Domestic Assistant

Quite simply, I enjoy helping people and giving back to society. Empowering people to achieve their ..

1km away

Lavona Merle M.

Personal Carer / Social Support & Domestic Assistant

By nature I am a caring and empathetic individual. Much of those characteristics become core values..

1km away

Kim H.

Social Support & Domestic Assistant

I love this city and enjoy meeting people, hearing their stories and helping out where I can. For m..

2.4km away

Samuel D.

Social Support & Domestic Assistant

I am choosing to work in community support as it provides me with an opportunity to lend a hand to t..

1km away

MICHELE D.

Social Support & Domestic Assistant

I'm an experienced Psychologist from Brazil with more than 6 years of experience as a clinician Psyc..

4.6km away

Angela R.

Social Support & Domestic Assistant

I have worked in the community sector for the past 14 years in a customer service / operations lead ..

1km away

Gloria J.

Personal Carer / Social Support & Domestic Assistant

Hi! I'm Gloria. Originally from Germany I now live in Elsternwick, Melbourne. I'm a Disability S..

2.4km away

Reil Marie A.

Personal Carer / Social Support & Domestic Assistant

Hi, I am Marie. I am an Asian female who is happy, outgoing and is passionate about care. I have bee..

2.9km away

Felipe R.

Personal Carer / Social Support & Domestic Assistant

My name is Felipe and I am currently going through the process of approving my career as a physical..

2.4km away

Anna O.

Social Support & Domestic Assistant

I have been working in disability support for the past year, where I look after Patrick, who has Aut..

3.0km away

Daniel C.

Social Support & Domestic Assistant

Hi , for the past 6 years I have worked in the industry whether it be in a residential setting or a ..

5.0km away

Katherine S.

Social Support & Domestic Assistant

I am passionate about building connections, learning and helping. Originally from Brisbane, I moved ..

2.4km away

Ashwini K.

Personal Carer / Social Support & Domestic Assistant

After having worked in different sectors, I decided to come back to aged care and disability care. ..

2.4km away

Kristina J.

Social Support & Domestic Assistant

I am loyal, optimistic, energetic, fun with great communication skills. I have over ten years expe..

4.0km away

So Yeon L.

Social Support & Domestic Assistant

I first came to Australia to study English in 2004 and became an Australian Citizen in 2008. I liv..

2.9km away

Edward Phillip D.

Social Support & Domestic Assistant

My everlasting love and contributor has been in hospitality international hotels and tourism in Aust..

1km away

Rosie A.

Personal Carer / Social Support & Domestic Assistant

I am 30 years old from the UK and have a varied healthcare background. My main experience is as an ..

1km away

Sally F.

Social Support & Domestic Assistant

I have worked in the retail sector for the last 30 years. I love the relationship you can develop w..

3.8km away
Moments with Mable

Meet Steph & Jane, people on Mable

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Common questions about becoming an independent support worker

Our happy members

Mable announced the Learning Hub and I was blown away by the range of courses available and best of all, available free of charge for Mable support workers. I never expected the level of support Mable gives for its support workers, from the Learning Hub, equipment, to even the zoom meetings to check in.
Adel
Independent Support Worker
“We are in complete control now, where we weren’t before,” Graham says. “Plus, we’re getting at least twice as much service than we were with the other company. The administrative costs are a fraction of what they were.”
Graham
Aged Care Support Client
“I certainly am enjoying life with having found Mable,” Doug says. “I find it really easy to use. With Mable, you get the opportunity to choose who comes into your life and what you do and how you do it, which has made a big difference to my quality of life.”
Doug
Aged Care Support Client
"Mable has made life easier! I set my own rates, with simple admin fees and have built a strong relationship with my clients."
Diego
Independent Support Worker
"I’m in my final year of paramedic science at uni. Biggest thing with Mable is that it provides flexibility on both ends, for the client and the support worker. You’re able to tailor your hours and whatever you need, how much you can do!"
Jane
Indepedent Support Worker
"As a support worker working from the Mable platform, I find it very easy to connect with clients. I have eleven current long-term clients who all find the platform efficient – Mable gives everyone choice. As a case manager for long-term clients, Mable has given me the choice to select support workers that would best suit my client’s needs and it enables me to contact and meet with workers before agreeing to their contract. The Mable platform is very easy to use."
Fiona
Independent Support Worker
"Mable is the new way of doing things. It allows me to simply manage my funding and offers me the flexibility I need to live my life."
Grant
Disability Support Client
"The best benefit of using Mable was having a really personalised, flexible service that delivered above and beyond our expectations. It’s become a new life for my father. His life is improving, and it’s marvellous."
Caroline
Aged Care Support Client
“I liked how vigorously Mable vets support workers on its platform. They’ve got to get police checks, working with children checks if they’re working with kids, and they’ve got to pass certain bars which is really important. It protects everybody.”
Ashlee
Disability Support Client
“Finding Mable was a revelation. With Mable I get to choose the experience, and the pay level!”
Melissa
Disability Support Client
Every week they meet up and Nydia assists Kathy with photography, book events and her coaching business. “We’re really well matched in our professional goals and it feels like she’s backing me,”
Kathy
Disability Support Client
"It's because we've had this amazing opportunity to find the right support. It's made a huge difference for me personally and for Max as well. It's nice for him to have someone else to rely on and feel safe with. And for me, Mable has been a game changer. I feel like I'm in control again. I've never even had the mental capacity to even consider moving but now, I can see a really bright future for the two of us."
Natalie
Disability Support Client
The Mable platform is intuitive and easy to navigate, the support workers are easy to find and the platform has a decent search function. I use the Mable platform to book support and it keeps a history of my support and helps me to plan my schedules and timetables. I can use the platform for time management and record keeping for all my support workers. Because it’s online I can access it anywhere and use it on my mobile while on the go.
Quang
Disability Support Client
“We are in complete control now, where we weren’t before,” Graham says. “Plus, we’re getting at least twice as much service than we were with the other company. The administrative costs are a fraction of what they were.”
Graham
Aged Care Support Client
“I certainly am enjoying life with having found Mable,” Doug says. “I find it really easy to use. With Mable, you get the opportunity to choose who comes into your life and what you do and how you do it, which has made a big difference to my quality of life.”
Doug
Aged Care Support Client
"The best benefit of using Mable was having a really personalised, flexible service that delivered above and beyond our expectations. It’s become a new life for my father. His life is improving, and it’s marvellous."
Caroline
Aged Care Support Client
"Mable is the new way of doing things. It allows me to simply manage my funding and offers me the flexibility I need to live my life."
Grant
Disability Support Client
“I liked how vigorously Mable vets support workers on its platform. They’ve got to get police checks, working with children checks if they’re working with kids, and they’ve got to pass certain bars which is really important. It protects everybody.”
Ashlee
Disability Support Client
“Finding Mable was a revelation. With Mable I get to choose the experience, and the pay level!”
Melissa
Disability Support Client
Every week they meet up and Nydia assists Kathy with photography, book events and her coaching business. “We’re really well matched in our professional goals and it feels like she’s backing me,”
Kathy
Disability Support Client
"It's because we've had this amazing opportunity to find the right support. It's made a huge difference for me personally and for Max as well. It's nice for him to have someone else to rely on and feel safe with. And for me, Mable has been a game changer. I feel like I'm in control again. I've never even had the mental capacity to even consider moving but now, I can see a really bright future for the two of us."
Natalie
Disability Support Client
The Mable platform is intuitive and easy to navigate, the support workers are easy to find and the platform has a decent search function. I use the Mable platform to book support and it keeps a history of my support and helps me to plan my schedules and timetables. I can use the platform for time management and record keeping for all my support workers. Because it’s online I can access it anywhere and use it on my mobile while on the go.
Quang
Disability Support Client
Mable announced the Learning Hub and I was blown away by the range of courses available and best of all, available free of charge for Mable support workers. I never expected the level of support Mable gives for its support workers, from the Learning Hub, equipment, to even the zoom meetings to check in.
Adel
Independent Support Worker
"Mable has made life easier! I set my own rates, with simple admin fees and have built a strong relationship with my clients."
Diego
Independent Support Worker
"I’m in my final year of paramedic science at uni. Biggest thing with Mable is that it provides flexibility on both ends, for the client and the support worker. You’re able to tailor your hours and whatever you need, how much you can do!"
Jane
Indepedent Support Worker
"As a support worker working from the Mable platform, I find it very easy to connect with clients. I have eleven current long-term clients who all find the platform efficient – Mable gives everyone choice. As a case manager for long-term clients, Mable has given me the choice to select support workers that would best suit my client’s needs and it enables me to contact and meet with workers before agreeing to their contract. The Mable platform is very easy to use."
Fiona
Independent Support Worker