Ensure older Australians find the support they need

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Ensure older Australians find the support they need

An introduction to Mable

Mable empowers older Australians to make their own choices around their support requirements.

Mable is a safeguarded online platform that connects older Australians, with over 10,000 independent support workers, personal carers, nurses and therapists across Australia. We enable people to choose the people who support them, when and how that support is provided.

The support worker community on Mable is large and diverse in terms of interests, cultures and languages, with a range of skill sets, qualifications and experience levels on offer.

A reliable community of support you can trust

Strict approval process

Mable’s Independent Support People are strictly vetted via police checks, references and qualification verifications where necessary.

Worker ratings and reviews

We think our community is the best judge of quality support. With Mable, you will have access to reviews and ratings left by other customers, which will give you valuable peace of mind.

Insurance coverage

Insurance protection for every invoiced session, Mable has partnered with Zurich Australian Insurance to arrange insurances on behalf of workers.

Real choice for older Australians

Search by location, services, qualifications, languages, culture and more.

Social Support

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Social Support

We all feel better when we’re connected with our families and community.

For some, it might be going to church every week and for others, it might be learning a new skill or being doing something just for fun.

Just because your mobility is impacted, or your health isn’t what it could be doesn’t mean you have to miss out. Mable can support you to live a busy, full and exciting life.

Social Support

Domestic Assistance

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Domestic Assistance

A clean and tidy home is a place where you can feel safe, comfortable and happy.

You know just how you like things done and your Mable Independent Support Person will be glad to help.

From changing the sheets and doing laundry to defrosting the fridge and mowing the lawn, there’s always something to be done and you can relax, knowing it’s taken care of.

Domestic Assistance

Therapy Support

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Therapy Support

You can have a range of therapists visit and treat you in your own home.

It doesn’t make sense to have to go out for therapy appointments that may leave you fatigued or even a little sore.

Mable can arrange for you to have the therapy you need where you’re most comfortable. It often means the results are better too.

Therapy Support

Nursing Services

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Nursing Services

Mable offers Independent Support People who have verified nursing qualifications.

It’s important to your ongoing health and wellbeing that you receive quality care and management, as required or on a continuous basis.

Whatever your medical and health needs, having a professional attend to you at home is a great source of comfort and peace of mind.

Nursing Services

Personal Care

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Personal Care

An important element of your ability to live independently at home is your personal care.

You’ll feel much better with a Mable Independent Support Person to help you take care of your hygiene and grooming needs. You can count on kind, respectful attention that is always sensitive around your comfort, dignity and privacy.

Personal Care

Independent Living

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Independent Living

There’s always something that needs to be done so it’s comforting to know you can get help with these functions and maintain your independence.

You may need help with transport to go out and perform errands like visiting the bank, going to the doctor or picking up your new glasses.

Your Independent Support Person can even do your shopping for you and put your groceries away. Mable has a solution for all the little – and not so little – tasks that need to be done.

Independent Living

Travel

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Travel

There’s a big world out there! You don’t have to be confined to your home.

Maybe you want to go on a day trip to the beach. Or perhaps a weekend getaway is more your style. Mable has Independent Support People who will help make it happen.

From booking and packing to going with you on your travels, you can do those exciting things and know you’ll be beautifully looked after.

Travel

How it works

We’ve designed Mable to be an easy-to-use online platform. Simply search, choose your worker and get on with enjoying the support you’ll receive. No tedious meetings, just a simple 3-step process, and you’re in control all the way.

Find a support worker

Find a support worker

People sign up to create a Mable account, then simply search for independent care and support workers in their local area. They can also create a job post

Book a support session

Book a support session

The clients contact support workers directly to determine if they are suitable, then agree rates, hours and services that work for them

Experience the difference

Experience the difference

As an online platform, Mable handles all of the admin and payments, so you can get on with your day to day and enjoy the right support for you

Get double the hours of support

Self-managing your home care package means our approved provider partners can offer a low administrative fee, freeing up more funding for you to spend on your services.

Hours comparison

Chart with 2 columns, Typical Home Care Package 2-4, Mable 6-7 hours

Cost breakdown

TitleTypical Home Care PackageMable Logo
Administration Fees$5.338
(typically 35%)
$2.288
(typically 15%)
Service Funds Available$9.912
(eg. 65%)
$12,962
(eg. 85%)
Service Cost P/H$56$35
Hours Per Week (Illustrative)2-4 Hours6-7 Hours

Hours comparison

Chart with 2 columns, Typical Home Care Package 7-8, Mable 14-16 hours

Cost breakdown

TitleTypical Home Care PackageMable Logo
Administration Fees$11.725
(typically 35%)
$5.025
(typically 15%)
Service Funds Available$21.775
(eg. 65%)
$28,475
(eg. 85%)
Service Cost P/H$56 $35
Hours Per Week (Illustrative)7-8 Hours14-16 Hours

Hours comparison

Chart with 2 columns, Typical Home Care Package 10-12, Mable 22-24 hours

Cost breakdown

TitleTypical Home Care PackageMable Logo
Administration Fees$17.763
(typically 35%)
$7.613
(eg. 15%)
Service Funds Available$32.987
(eg. 65%)
$43,137
(eg. 85%)
Service Cost P/H$56 $35
Hours Per Week (Illustrative)10-12 Hours22-24 Hours

Build your client a network
of support workers

Connect with existing Mable support workers or bring your own people who you’re already familiar with. The choice is yours.

Waleska D.

Social Support & Domestic Assistant

For the past two years I have worked with cleaning and house keeping and I love people, I love help..

Lavona Merle M.

Personal Carer / Social Support & Domestic Assistant

By nature I am a caring and empathetic individual. Much of those characteristics become core values..

1km away

Vandana V.

Social Support & Domestic Assistant

I have been a registered nurse in Fiji since September 2006 until February 2020. I have worked in va..

2.9km away

Shreejana K.

Personal Carer / Social Support & Domestic Assistant

I am a well presented, young and hardworking person who takes pride in my work and always willing to..

1.6km away

Emily M.

Personal Carer / Social Support & Domestic Assistant

Quite simply, I enjoy helping people and giving back to society. Empowering people to achieve their ..

1km away

Laura B.

Social Support & Domestic Assistant

I have experienced first hand what it is like to be the family member responsible for arranging care..

2.5km away

Solange Rosario M.

Social Support & Domestic Assistant

Hello, I’m Solange but everybody calls me Sol. I’m a very quiet and nice going person. I like to do ..

4.8km away

Kim H.

Social Support & Domestic Assistant

I love this city and enjoy meeting people, hearing their stories and helping out where I can. For m..

2.4km away

Samuel D.

Social Support & Domestic Assistant

I am choosing to work in community support as it provides me with an opportunity to lend a hand to t..

1km away

Angela R.

Social Support & Domestic Assistant

I have worked in the community sector for the past 14 years in a customer service / operations lead ..

1km away

Donna C.

Personal Carer / Social Support & Domestic Assistant

Since the recent COVID-19 outbreak, I want to assure everyone I have completed the Australian Govern..

2.4km away

MICHELE D.

Social Support & Domestic Assistant

I'm an experienced Psychologist from Brazil with more than 6 years of experience as a clinician Psyc..

4.6km away

Sylvia M.

Social Support & Domestic Assistant

I am a happy, positive, reliable and honest person and I pride myself on giving 100% to every task t..

4.8km away

Rosie A.

Personal Carer / Social Support & Domestic Assistant

I am 30 years old from the UK and have a varied healthcare background. My main experience is as an..

1km away

Chelsea Q.

Social Support & Domestic Assistant

I consider myself to have a caring and attentive nature. I am empathetic to the needs and circumstan..

4.8km away

Reil Marie A.

Personal Carer / Social Support & Domestic Assistant

Hi, I am Marie. I am an Asian female who is happy, outgoing and is passionate about care. I have bee..

2.9km away

Anna O.

Social Support & Domestic Assistant

I have been working in disability support for the past year, where I look after Patrick, who has Aut..

3.0km away

Daniel C.

Social Support & Domestic Assistant

Hi , for the past 6 years I have worked in the industry whether it be in a residential setting or a ..

5.0km away

Katherine S.

Social Support & Domestic Assistant

I am passionate about building connections, learning and helping. Originally from Brisbane, I moved ..

2.4km away

Helen Louise K.

Social Support & Domestic Assistant

I am new to this industry, for the past 20 years I have worked in childcare. I choose to work in com..

4.8km away

Key Mable differences

Our happy members

Mable announced the Learning Hub and I was blown away by the range of courses available and best of all, available free of charge for Mable support workers. I never expected the level of support Mable gives for its support workers, from the Learning Hub, equipment, to even the zoom meetings to check in.
Adel
Independent Support Worker
“We are in complete control now, where we weren’t before,” Graham says. “Plus, we’re getting at least twice as much service than we were with the other company. The administrative costs are a fraction of what they were.”
Graham
Aged Care Support Client
“I certainly am enjoying life with having found Mable,” Doug says. “I find it really easy to use. With Mable, you get the opportunity to choose who comes into your life and what you do and how you do it, which has made a big difference to my quality of life.”
Doug
Aged Care Support Client
"Mable has made life easier! I set my own rates, with simple admin fees and have built a strong relationship with my clients."
Diego
Independent Support Worker
"I’m in my final year of paramedic science at uni. Biggest thing with Mable is that it provides flexibility on both ends, for the client and the support worker. You’re able to tailor your hours and whatever you need, how much you can do!"
Jane
Indepedent Support Worker
"As a support worker working from the Mable platform, I find it very easy to connect with clients. I have eleven current long-term clients who all find the platform efficient – Mable gives everyone choice. As a case manager for long-term clients, Mable has given me the choice to select support workers that would best suit my client’s needs and it enables me to contact and meet with workers before agreeing to their contract. The Mable platform is very easy to use."
Fiona
Independent Support Worker
"Mable is the new way of doing things. It allows me to simply manage my funding and offers me the flexibility I need to live my life."
Grant
Disability Support Client
"The best benefit of using Mable was having a really personalised, flexible service that delivered above and beyond our expectations. It’s become a new life for my father. His life is improving, and it’s marvellous."
Caroline
Aged Care Support Client
“I liked how vigorously Mable vets support workers on its platform. They’ve got to get police checks, working with children checks if they’re working with kids, and they’ve got to pass certain bars which is really important. It protects everybody.”
Ashlee
Disability Support Client
“Finding Mable was a revelation. With Mable I get to choose the experience, and the pay level!”
Melissa
Disability Support Client
Every week they meet up and Nydia assists Kathy with photography, book events and her coaching business. “We’re really well matched in our professional goals and it feels like she’s backing me,”
Kathy
Disability Support Client
"It's because we've had this amazing opportunity to find the right support. It's made a huge difference for me personally and for Max as well. It's nice for him to have someone else to rely on and feel safe with. And for me, Mable has been a game changer. I feel like I'm in control again. I've never even had the mental capacity to even consider moving but now, I can see a really bright future for the two of us."
Natalie
Disability Support Client
The Mable platform is intuitive and easy to navigate, the support workers are easy to find and the platform has a decent search function. I use the Mable platform to book support and it keeps a history of my support and helps me to plan my schedules and timetables. I can use the platform for time management and record keeping for all my support workers. Because it’s online I can access it anywhere and use it on my mobile while on the go.
Quang
Disability Support Client
“We are in complete control now, where we weren’t before,” Graham says. “Plus, we’re getting at least twice as much service than we were with the other company. The administrative costs are a fraction of what they were.”
Graham
Aged Care Support Client
“I certainly am enjoying life with having found Mable,” Doug says. “I find it really easy to use. With Mable, you get the opportunity to choose who comes into your life and what you do and how you do it, which has made a big difference to my quality of life.”
Doug
Aged Care Support Client
"The best benefit of using Mable was having a really personalised, flexible service that delivered above and beyond our expectations. It’s become a new life for my father. His life is improving, and it’s marvellous."
Caroline
Aged Care Support Client
"Mable is the new way of doing things. It allows me to simply manage my funding and offers me the flexibility I need to live my life."
Grant
Disability Support Client
“I liked how vigorously Mable vets support workers on its platform. They’ve got to get police checks, working with children checks if they’re working with kids, and they’ve got to pass certain bars which is really important. It protects everybody.”
Ashlee
Disability Support Client
“Finding Mable was a revelation. With Mable I get to choose the experience, and the pay level!”
Melissa
Disability Support Client
Every week they meet up and Nydia assists Kathy with photography, book events and her coaching business. “We’re really well matched in our professional goals and it feels like she’s backing me,”
Kathy
Disability Support Client
"It's because we've had this amazing opportunity to find the right support. It's made a huge difference for me personally and for Max as well. It's nice for him to have someone else to rely on and feel safe with. And for me, Mable has been a game changer. I feel like I'm in control again. I've never even had the mental capacity to even consider moving but now, I can see a really bright future for the two of us."
Natalie
Disability Support Client
The Mable platform is intuitive and easy to navigate, the support workers are easy to find and the platform has a decent search function. I use the Mable platform to book support and it keeps a history of my support and helps me to plan my schedules and timetables. I can use the platform for time management and record keeping for all my support workers. Because it’s online I can access it anywhere and use it on my mobile while on the go.
Quang
Disability Support Client
Mable announced the Learning Hub and I was blown away by the range of courses available and best of all, available free of charge for Mable support workers. I never expected the level of support Mable gives for its support workers, from the Learning Hub, equipment, to even the zoom meetings to check in.
Adel
Independent Support Worker
"Mable has made life easier! I set my own rates, with simple admin fees and have built a strong relationship with my clients."
Diego
Independent Support Worker
"I’m in my final year of paramedic science at uni. Biggest thing with Mable is that it provides flexibility on both ends, for the client and the support worker. You’re able to tailor your hours and whatever you need, how much you can do!"
Jane
Indepedent Support Worker
"As a support worker working from the Mable platform, I find it very easy to connect with clients. I have eleven current long-term clients who all find the platform efficient – Mable gives everyone choice. As a case manager for long-term clients, Mable has given me the choice to select support workers that would best suit my client’s needs and it enables me to contact and meet with workers before agreeing to their contract. The Mable platform is very easy to use."
Fiona
Independent Support Worker